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Terms & Conditions

Last Updated: August 25th, 2025

Introduction

Welcome to Topiko (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of the Topiko mobile application, website, and related services (collectively, the “Platform”). By downloading, accessing, or using the Platform, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.

Table of Contents

1. Eligibility

  • You must be at least 18 years old to use Topiko.
  • By registering, you confirm that the information you provide is accurate and complete.
  • Businesses/vendors using the Platform must comply with all applicable local laws and regulations.

2. Accounts & Registration

  • Some features require you to create an account with a valid email and/or phone number.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • All activity conducted through your account is deemed your responsibility.

3. Services Provided

Topiko provides a technology platform where businesses can list products/services and customers can browse, purchase, or book them. We act solely as a facilitator and are not a party to transactions between vendors and customers.

4. Vendor Responsibilities

  • Provide accurate product/service information, pricing, and policies.
  • Fulfill orders, manage delivery, warranties, and after‑sales support.
  • Comply with applicable tax, legal, and regulatory requirements.

5. User Responsibilities

  • Use the Platform only for lawful purposes and in accordance with these Terms.
  • Do not upload harmful, fraudulent, infringing, or misleading content.
  • Verify vendor credibility and product/service suitability before purchase.

6. Payments & Fees

  • Payments are processed via integrated third‑party gateways. Their terms and policies apply.
  • We are not responsible for errors, delays, or disputes arising from third‑party systems.
  • Any service or transaction fees will be communicated transparently to users and vendors.

7. Intellectual Property

  • All Topiko content, branding, logos, and technology are our intellectual property.
  • Vendors and users retain rights to their uploaded content but grant us a non‑exclusive license to display it on the Platform.

8. Prohibited Activities

  • Using the Platform for illegal or fraudulent activities.
  • Posting misleading, defamatory, or harmful content.
  • Attempting to hack, reverse engineer, or otherwise misuse our systems.

9. Limitation of Liability

Topiko is a facilitator, not the seller or service provider. We are not liable for product quality, delivery delays, damages, or disputes between users and vendors. To the maximum extent permitted by law, our aggregate liability for any claim relating to the Platform is limited as permitted under applicable law.

10. Termination

  • We may suspend or terminate your account if you violate these Terms or applicable laws.
  • You may delete your account at any time, subject to pending transactions or obligations.

11. Privacy Policy

Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

12. Governing Law & Disputes

These Terms are governed by the laws of India. You agree to the exclusive jurisdiction of the courts located in Hyderabad, Telangana, for the resolution of any disputes arising out of or relating to the Platform or these Terms.

13. Changes to Terms

We may update these Terms from time to time. Continued use of the Platform after publication of changes constitutes your acceptance of the updated Terms.

14. Contact Us

Topiko Business Solutions Private Limited

501, DSR Plaza, Plot No:180, Mathrusri Nagar, Miyapur

Hyderabad, Telangana 500049, India

Phone: +91 885 886 8889

Fax: +91 885 886 8889

Email: legal@topiko.com